Product Care


All By Charlotte items come in a ballerina pink By Charlotte box complete with care instructions. By Charlotte jewellery has been designed and made with love. To ensure that your beautiful jewels lasts for as long as possible we recommend you follow the below care instructions. 


We recommend removing your jewellery when you shower and bath, exercise, or swim in chlorinated or sea water as moisture will damage your plating. Avoid spraying perfume and applying creams directly on your jewellery. This will ensure that your plating lasts for as long as possible. While strong, our jewellery is still fine and delicate and will break if pulled during vigorous activities.


Sterling silver and solid gold pieces can be cleaned using a polishing cloth or ideally a jewellery cleansing solution. Gold and rose gold plated pieces should be cleaned very gently with a dry soft polishing cloth. Plated pieces may need to be re-plated every few years depending on the wear. Do not use tissue paper or paper towels.


When not being worn always store your jewellery in a safe, dry and cool place away from direct sunlight. We recommend individually placing your jewellery in the provided By Charlotte box. This will ensure your jewels do not oxidise or tangle.

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